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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Russ Atassi

November 25, 2025

5  out of  5
rating by Russ Atassi
"Tori Jackson at the Lindsay Goebel State Farm Insurance Agency provided outstanding service from start to finish. She carefully explained all our options, helped us select the policy that best fit our needs, and even connected us with trusted agents outside Michigan for additional coverage. Throughout the process, Tori was patient, attentive, and a pleasure to work with. Her attention to detail, quick responsiveness, and professionalism were exceptional. I highly recommend Tori Jackson, Lindsay Goebel, and the entire team at this agency—excellent experience all around."
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Melissa Lindsey

November 22, 2025

5  out of  5
rating by Melissa Lindsey
"After moving from Texas to Michigan we chose to use State Farm for our homeowners insurance. We even transferred our auto coverage to them. Lindsay Goebel’s office was great to work with. Especially Tori, she was so helpful and a blessing to work with. She made the transition very smooth."
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Donna pinelli

November 21, 2025

5  out of  5
rating by Donna pinelli
"Went shopping around to see what I can get for coverage. See if I can get a better deal and State Farm gave me a better deal than progressive. I got more coverage on my condo. Thanks, Tori."
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Reem Ibrahim

November 19, 2025

5  out of  5
rating by Reem Ibrahim
"The best rates and best overall service I’m so grateful and pleased with everyone especially Tori"
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Marjon Parham

November 18, 2025

5  out of  5
rating by Marjon Parham
"I switched to State Farm after being with Progressive since 2019 and never speaking to a real rep. Lindsay, Tori, and their team helped me within minutes and saved me $132 a month! The service was fast, friendly, and genuinely cared for my needs. Highly recommend!"
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mr stronghands

November 18, 2025

5  out of  5
rating by mr stronghands
"great serv ice and price"
We responded:
"Thank you so much for your review! We’re glad to hear you’re happy with the service and pricing. Providing great value and support is what we strive for every day at Lindsay Goebel State Farm Insurance!"
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Mahmoud Samy Ahmed

November 17, 2025

5  out of  5
rating by Mahmoud Samy Ahmed
"Tori was such a great help both times I chatted with her! She guided me through getting renter’s insurance and then auto insurance a few months later. The whole process was super smooth and easy, thanks to her!"
We responded:
"Thank you so much, Mahmoud! We’re thrilled to hear that Tori made both your renter’s and auto insurance experiences smooth and easy. Providing helpful, seamless service is exactly what we strive for at Lindsay Goebel State Farm Insurance, and we truly appreciate your kind words and trust in our team!"
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D A C

November 11, 2025

5  out of  5
rating by D A C
"Friendly and efficient!"
We responded:
"Thank you for your kind words! I’m glad to hear you had a positive experience with our office. We strive to provide friendly and efficient service for all of our State Farm family!"
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Susie

October 22, 2025

5  out of  5
rating by Susie
"I worked with Lea Crook on an unusual request—insuring a converted RV ambulance (still titled as an ambulance) as an RV. She dug in, researched every angle, and treated the problem like it was her own. I ultimately passed on the vehicle for mechanical reasons, but I walked away seriously impressed. Lea is dedicated, curious, and all-in—the kind of person who enjoys learning the tough stuff instead of brushing it off. Highly recommend."
We responded:
"Hi Susie! Thank you so much for taking the time to share your experience! Lea will be thrilled to hear your kind words. She truly goes all-in to make sure every situation is handled thoughtfully, and it’s great to know her dedication and curiosity stood out. We really appreciate your recommendation!"
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Leondra Wright

October 22, 2025

5  out of  5
rating by Leondra Wright
"Very, Very Professional, prompt, & super nice!🤗👍🏾👍🏾"
We responded:
"Thanks for your support, Leondra! We’re thrilled to hear you had such a positive experience and really appreciate your feedback. We look forward to continuing to serve you!"
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brian marcella

October 7, 2025

5  out of  5
rating by brian marcella
"Very professional"
We responded:
"Thank you so much, Brian! We’re happy to hear you had a great experience and found our team to be professional. We truly appreciate you taking the time to share your feedback!"
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Kayle Cole

September 28, 2025

5  out of  5
rating by Kayle Cole
"I had a fantastic experience with State Farm through Tori. This was my first time purchasing my own car insurance, and she made the process incredibly easy. She took the time to find me the best deal and was patient and thorough in explaining everything so I fully understood. I highly recommend working with her!"
We responded:
"Thank you so much, Kayle! We’re thrilled to hear that Tori made your first car insurance experience easy and informative. Your kind words mean a lot, and we truly appreciate your recommendation!"
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Ashlyn Heagle

September 16, 2025

5  out of  5
rating by Ashlyn Heagle
"Tori is the best! She made getting my auto insurance with State Farm super easy and stress-free. She explained everything in a way that actually made sense and was always quick to answer my questions. You can tell she really cares about helping people and making sure you’re comfortable with your coverage. I’m so glad I went with State Farm and especially glad I got Tori to help me!"
We responded:
"Thank you so much for your kind words, Ashlyn! We’re thrilled to hear that Tori made the process easy and stress-free while ensuring you felt confident about your insurance coverage. Providing caring, helpful service is always our priority, and your feedback means a lot to our team!"
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Jason C

August 31, 2025

5  out of  5
rating by Jason C
"I had to price out new auto + homeowners coverage and Tori was outstanding. Super friendly, very helpful and fast. I would recommend her to anyone looking for help or pricing out their insurance policies."
We responded:
"Thank you for your kind words, Jason! We’re thrilled to hear that Tori was able to provide friendly, helpful, and efficient service while assisting you with your auto and homeowners insurance coverage. Your recommendation means a lot, and we truly appreciate your trust in our office!"
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Henry Uliasz

August 29, 2025

5  out of  5
rating by Henry Uliasz
"I am ignorant to all financial, insurance and other, related to accounting etc. matters. I was always afraid to run into bad people, who easily could recognize my ignorance and would feel free to manipulate and cheat on me. Then it was so important to me to find someone trustworthy and honest, who will treat me right - the same way like genius or ignorant… no matter who I am. And I found such place. It is State Farm insurance office in Troy, MI. I’ve met Lindsay and Lea and I can’t believe how lucky I was. They are like symbols of exemplary human service performance! They are so knowledgeable, but considerate, tactful, modest, very professional and friendly at the same time. They created atmosphere that I felt like among friends and family members. They explained all meander around “cosmic” for me insurance and investment that even I could understand! There was no moment when I could think that they want just make business on my ignorance, there was no solicitation or persistently pushing the deal. I was stunned by the attitude of these women. Dear Ladies, Thank you very much for resolving my financial issues, my all unknowns. Thank you and congratulations on the highest level of your financial and insurance knowledge and services! I want to express my gratitude and appreciation. Such quality and integrity are always building the great impression and perfect image of State Farm."
We responded:
"Thank you so much for sharing your story and this incredibly thoughtful review. We are truly honored by your kind words. At our State Farm agency in Troy, MI, it’s our mission to treat every person with the respect, honesty, and compassion they deserve—regardless of their level of experience with financial or insurance matters. We're thrilled to hear that Lindsay and Lea created a welcoming environment where you felt comfortable, understood, and supported. Their knowledge, professionalism, and sincere approach are exactly what we strive for every day, and it’s wonderful to know that your experience reflected that. Your trust means the world to us, and we’re grateful to be part of your journey—whether it’s with motorcycle insurance, property insurance, or planning for retirement. Thank you again for your beautiful message. We’re here for you whenever you need us!"
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danielle keen

August 5, 2025

5  out of  5
rating by danielle keen
"Tori was fantastic, helpful, and very kind. She helped me get a great rate on my 2 cars!"
We responded:
"Thank you so much for the kind words and 5-star review, Danielle! We're so glad to hear that Tori was able to help you get a great insurance rate on your vehicles — she’s truly the best! We appreciate you choosing our team and are always here if you need anything."
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Ken Deato

July 23, 2025

5  out of  5
rating by Ken Deato
"Account Manager Tori Jackson - Very helpful, informative, and straightforward. I appreciate her clarity in navigating auto insurance having moved from another state."
We responded:
"Thank you so much, Ken! We're lucky to have Tori on our team—she truly goes above and beyond to support our customers. I'm glad she was able to make your transition smooth and clear. Welcome to the area, and we're here if you need anything!"
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James Schaedel

July 18, 2025

5  out of  5
rating by James Schaedel
"I worked with Tori J. She was very professional, extremely friendly and very patient in answering all my questions. I was so impressed I gave them all my insurance business. Jim S."
We responded:
"Thank you so much for your wonderful review, James! We’re thrilled to hear that Tori provided such professional and friendly service, and that you trusted us with all your insurance needs. We truly appreciate your business and look forward to continuing to serve you!"
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Debra Shelestak

June 24, 2025

5  out of  5
rating by Debra Shelestak
"I needed to find rental insurance for my daughter's new apartment in the area. After calling multiple agents, State Farm was the most reasonable and seemingly easiest to work with, answering my questions and explaining all I needed to know without requiring me to fill out a form just for information. I started this process about 6 weeks before we needed the insurance. Because it was really too early, they offered to call me in a month to handle it. And they did--thankfully because I would've completely forgotten about. Thank you, Tori, for your communication, follow-up, and follow-through, and for making the process simple. Much appreciated!"
We responded:
"Thank you, Debra! I’m glad to hear that you found the renter's insurance process easy. It was a pleasure assisting you, and we are here to help anytime you or your daughter need. Wishing your daughter all the best in her new apartment!"
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Carlos Regadas

June 18, 2025

5  out of  5
rating by Carlos Regadas
"I had a great experience working with Tori Jackson! She was professional, attentive, and made the entire insurance transition process clear and efficient. Her follow-up and guidance were excellent, and I appreciated how seamless everything was from start to finish. Highly recommend her for anyone looking for outstanding service with State Farm. Thank you again, Tori!"
We responded:
"Thank you so much for your kind words, Carlos, and for taking the time to share your experience! I'm thrilled to hear that you found the insurance transition process clear and efficient. Tori is amazing and we are happy to have her on our team :)"
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Surab Shrestha

June 16, 2025

5  out of  5
rating by Surab Shrestha
"So far I have had good service with Tori and the team at Lindsay's office. They answer my questions and are super friendly!"
We responded:
"Thank you, Surab. We are so glad to have you part of our State Farm Troy family. "
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Arthur Wiseman

June 2, 2025

5  out of  5
rating by Arthur Wiseman
"Megan was very patient and was great coming up with solutions and cost savings,def recommend"
We responded:
"Thank you so much for the great review, Arthur! We're thrilled to hear that Megan was able to provide helpful solutions and cost savings. We truly appreciate your recommendation and are always here if you need anything in the future!"
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Danielle Keith

May 23, 2025

5  out of  5
rating by Danielle Keith
"Tori is absolutely amazing! My car insurance is now 60$ cheaper. She was so patient and knowledgeable, walking me through every option and explaining everything in detail so I fully understood what I was signing up for. My switch from progressive to State Farm was such a breeze!"
We responded:
"Hi Danielle! Thank you so much for your kind words! We're so happy to hear that Tori made your switch to State Farm smooth and easy — and that she helped you save on your car insurance. We’re proud to have her on our team and even more grateful to have you as a customer. Welcome aboard!"
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Brody Pickett

April 30, 2025

5  out of  5
rating by Brody Pickett
"Tori was a great help in getting me good coverage"
We responded:
"So glad Tori was able to help you out! Welcome to our agency. Thanks for taking the time to share how Tori was able to help you with your auto insurance."
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Lindsey Reyna (Queen Reyna-Feneley)

March 27, 2025

5  out of  5
rating by Lindsey Reyna (Queen Reyna-Feneley)
"Tori was very helpful and super nice! Very patient, and very friendly"
We responded:
"Thank you for the kind words, Lindsey! We are so happy to welcome you back to our State Farm family."